Accountability in crisis: Australians have never been more distrustful of government and business
A lack of integrity and accountability has fuelled record-low trust in brands and government, UNSW human rights experts say.
A lack of integrity and accountability has fuelled record-low trust in brands and government, UNSW human rights experts say.
Australians are now being regularly exposed to corporate and government conduct that is shaking their belief in accountability. Last month, Roy Morgan released the results of that measures Australians鈥 trust in our corporate brands. Conducted annually over the past six years, the 2023 survey聽results show that Australians have never been more distrustful of corporate brands than right now.
The report speaks of a 鈥榤oral blindness鈥 displayed by many of Australia鈥檚 corporate leaders. This lack of professional integrity has been enabled by a culture of contempt for process and principle. The conduct is often simply a brazen disregard for any established checks and balances that may deter or punish such behaviour.
Some egregious examples of recent corporate transgressions are highlighted in the report: Harvey Norman's , Rio Tinto's , the PwC , data breaches at and , and the resistance by Qantas to to customers who unknowingly paid for cancelled flights.
This conduct, seemingly motivated by the accumulation of profit, has not been confined to corporations. The abuse of political power and the resultant corrosion of principles of responsible governance has led to analogous wrongdoing by government.
The Morrison government-inspired Robodebt scheme, which caused untold 鈥樷, was described by a Liberal Party MP, Zoe McKenzie, as 鈥渙ne of the poorest chapters鈥 of public administration in Australian history and 鈥榦ut of sync with鈥 notions of 鈥榩ersonal responsibility鈥 and 鈥榠ntegrity in government.鈥
In addition to this cruel exercise which decimated public trust, Prime Minister Scott Morrison single-handedly concentrated his power by without the public鈥檚 knowledge, nor in some cases the imprimatur of relevant ministers, including his own deputy and Treasurer, Josh Frydenberg.
But perhaps one of the most ominous displays of moral blindness by government, in collaboration with corporate Australia, has been the ongoing approvals of fossil fuel projects as we hurtle towards irreparable damage to our planet.
Former Fire and Rescue NSW commissioner Greg Mullins has rightly the federal government鈥檚 persistent sale of coal and approvals of new coal mines as 鈥渋ncomprehensible鈥 given the government鈥檚 acceptance of the science of climate change. The lack of government accountability to prevent harm to future generations of Australians by maintaining this policy also sees Australia maintain its dismal standing amongst G20 nations as the country with the highest per capita emissions from coal.
What often underlies these breakdowns in accountability is a lack of transparency, a failure to consult, an insidious normalisation of dubious practices. These failures are exacerbated when coupled with a response by the perpetrators or their agents, which declares a belligerent denial of wrongdoing, or a lame expression of regret. And so begins the slide from accountability to impunity, where impact is played down, sanctions are scant and business continues as usual.
Responsibility is also at the centre of the upcoming referendum. Next week, Australians will be asked to recognise the profound and ancient contribution of Indigenous Australians in our nation鈥檚 constitution. Tied to this recognition is a plea for Indigenous Australians to shape their lives in accordance with their experience and their needs. As a nation, we are being asked to affirm that simple right in the form of a First Nation鈥檚 voice to parliament.
At the core of the Uluru Statement from the Heart is a call for accountability: symbolic accountability which will enable us to acknowledge our history and the need to repair the deep, historical harm inflicted upon Aboriginal Australians; and practical accountability that calls on First Nations people to consult, inform and shape policies and legislation that directly impact Aboriginal lives through an elected, advisory committee, a constitutionally entrenched voice to parliament.
At a time when public trust in the most powerful players in our society and the institutions they serve is declining, the referendum provides an opportunity, in keeping with the , for Australians to finally assert 鈥渁 fuller expression of [our] nationhood,鈥 a nation shaped by values such as inclusivity, equality, and accountability.
Emeritus Professor聽Andrea Durbach was聽Director of the Australian Human Rights Centre (now Institute) in聽UNSW Law from 2004-2017.
Professor聽Justine Nolan is the聽Director of the聽.
The elevation of impunity over accountability and the consequences for democracies will be explored at convened by the Australian Human Rights Institute at UNSW Sydney on October 11-12, 2023.
will bring together academics, journalists, politicians, activists, and business leaders to examine the risks and casualties of the decline of accountability, the parallel erosion of human rights and the sinking trust in democratic institutions.
Authorised by Alison Avery for the University of New South Wales, Sydney