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Dr Shona Bates

Dr Shona Bates

Senior Research Associate
  • PhD, UTS Business School (2015-2021)
  • MSc Environmental Legislation & Management (Brunel University, UK, 1999)
  • BSc Environmental Science and German (University of East London, 1995)
Medicine & Health
Intl Ctr for Future Health Sys

Shona joined the International Centre for Future Health Systems in June 2024 as a Post-doc Fellow. Prior to joining ICFHS, Shona spent 12 years working at the Social Policy Research Centre (SPRC) at UNSW as a researcher and project manager. During this time, Shona delivered a range of complex short and long-term research projects and evaluations for service providers, advocacy organisations, state and federal government agencies, as well as international funders.  

Shona has over 25 years’ experience in policy and program analysis, project management, stakeholder engagement, partnership management, quality assurance and risk management, reporting and communication. Prior to joining UNSW, Shona worked for a number of government organisations in both Australia and England, as well as working for the financing arm of the European Institutions (European Investment Bank) in Luxembourg developing and implementing both environmental and social policy.
Phone
+61 2 9385 4058
E-mail
shona.bates@unsw.edu.au
Location
AGSM
  • Journal articles | 2024
    Bates S; Katz I; Whitten T, 2024, 'Making the most of a captive audience: Do specialist teams in custodial settings offer a way to assist people to access the NDIS?', Australian Journal of Social Issues,
    Journal articles | 2024
    Bates S; Kayess R; Katz I, 2024, 'What can we learn from disability policy to advance our understanding of how to operationalise intersectionality in Australian policy frameworks?', Australian Journal of Public Administration,
    Journal articles | 2024
    Bates S; Kayess R; Laurens EJ; Katz I, 2024, 'The importance of supporting evolving capacity: The need to support young people with cognitive impairment in out-of-home-care', Children and Youth Services Review, 156, pp. 107315,
    Journal articles | 2024
    Drysdale K; Bates S; Ritter A; Smyth C; Leeuw ED; Katz I, 2024, 'Is there a role for hybrid service provision in place-based initiatives within the human services sector? Findings from an Australian exploratory study', Australian Journal of Public Administration, 83, pp. 584 - 602,
    Journal articles | 2023
    Bates S; Harris-Roxas B; Wright M, 2023, 'Understanding the costs of co-commissioning: Early experiences with co-commissioning in Australia', Australian Journal of Public Administration, 82, pp. 462 - 487,
    Journal articles | 2022
    Bates S; Wright M; Harris-Roxas B, 2022, 'Strengths and risks of the Primary Health Network commissioning model', Australian Health Review, 46, pp. 586 - 594,
    Journal articles | 2022
    Bates S, 2022, 'How an intermediary model manages the tension between low contractibility and probity when outsourcing human services', Australian Journal of Public Administration, 81, pp. 589 - 610,
    Journal articles | 2019
    Kayess RJ; Meltzer A; Bates S, 2019, 'What type of job should I do? The perspectives of people with intellectual disability about open, sheltered and social enterprise employment and implications for the development of the social enterprise market', Social Enterprise Journal
    Journal articles | 2018
    Meltzer A; Kayess R; Bates S, 2018, 'Perspectives of people with intellectual disability about open, sheltered and social enterprise employment: Implications for expanding employment choice through social enterprises', Social Enterprise Journal, 14, pp. 225 - 244,
  • Working Papers | 2016
    Katz I; Newton BJ; Bates S; Raven M, 2016, Evaluation theories and approaches: relevance for Aboriginal contexts, Social Policy Research Centre, UNSW Australia, Sydney,
  • Reports | 2024
    Blunden H; Wong B; Bates S; Cheung S; Hsieh W; Katz I, 2024, Evaluation of the Universal Screening and Support Pilot: Final Report, UNSW, Sydney,
    Conference Presentations | 2024
    Katz I; Bates S, 2024, 'Growing up making decisions: Transition of young people with disability from Out of 91³ÉÈ˰涶Òô Care', presented at Australian Institute of Family Studies 2024: Families thriving? Asking big questions. Influencing change., Melbourne, 11 June 2024 - 14 June 2024,
    Conference Presentations | 2024
    Katz I; Bates S, 2024, 'Intersectionality in Australian social policies', presented at Australian Institute of Family Studies Conference 2024: Families Thriving? Asking big questions. Influencing change., Melbourne, 11 June 2024 - 14 June 2024,
    Reports | 2024
    Kidd M; Rhee J; Sharma A; Harris-Roxas B; van Kemenade K; Burns M; Marshall K; Ali R; Sunjaya A; Wright M; Bates S; El Haddad N; Sitas F; Barr M, 2024, Review of General Practice Incentives - International Evidence and Literature Review, Faculty of Medicine and Health, UNSW Sydney, Sydney
    Reports | 2024
    Smyth C; Cortis N; Blunden H; Bates S; Katz I, 2024, Specialist Workers for Children and Young People Outcomes Evaluation – Final Report, ,
    Reports | 2023
    Bates S; Brown C; Kayess R; Katz I, 2023, Do Australian social policies take an intersectional approach when addressing the diverse needs of people with disability? A desk top review, UNSW, Sydney, Australia,
    Reports | 2023
    Bates S; Cortis N, 2023, Commissioning 91³ÉÈ˰涶Òôlessness Services: A Review of Possible Approaches, UNSW, Sydney,
    Reports | 2023
    Bates S; Kayess R; Giuntoli G; Rengel-Gonçalves A; Li B; Fisher K; Goldin D; Ramirez B; Katz I, 2023, Towards best-practice access to services for culturally and linguistically diverse people with a disability, Disability Royal Commission, ,
    Reports | 2023
    Bates S; Kayess R; Katz I, 2023, Transitioning to a human rights based formal supported decision-making framework in NSW, UNSW, Sydney,
    Reports | 2023
    Smyth C; Bates S, 2023, Would adopting more co-governance arrangements with communities build public trust? A scoping study, ANZSOG, Melbourne,
    Reports | 2022
    Bates S; Laurens EJ; Cross M; Rowe B; Wilson B; Canham B; Hudson L; Katz I; Kayess R; Fisher KR, 2022, Growing Up Making Decisions, Social Policy Research Centre, UNSW, Sydney,
    Reports | 2022
    Giuntoli G; Rengel-Gonçalves A; Smyth C; Bates S; Fisher K; Li B; Ramirez B; Golding D; Kayess R; Katz I, 2022, Towards best-practice access to services for culturally and linguistically diverse people with a disability. Desktop review, Social Policy Research Centre
    Reports | 2022
    Ritter A; Drysdale K; Katz I; de Leeuw E; Bates S, 2022, How do place-based services evolve in a world of virtual, physical and hybrid service delivery?, ANZSOG, Sydney, ,
    Reports | 2021
    Bates S; Bedford M; Katz I, 2021, Baseline study of current and future availability of ex-service organisation advocacy services, DVA, Canberra, ,
    Reports | 2021
    Bates S; Laurens EJ; Kayess R; Fisher K, 2021, Good Practice in Supported Decision Making for People with Disability: Principles and Guide, ,
    Reports | 2021
    Laurens EJ; Bates S; Kayess R; Fisher K, 2021, Good Practice in Supported Decision-making for People with Disability: Final Report, UNSW Social Policy Research Centre, Sydney,
    Reports | 2020
    Bates S; Broady T; Mao L, 2020, Rural landholder engagement under the NSW Land Management (Native Vegetation) Code 2018: Social aspects and impact: One year on, UNSW Social Policy Research Centre and Centre for Social Research in Health, Sydney,
    Conference Presentations | 2020
    Katz I; Bates S, 2020, 'Hype meets evidence in pubic policy: The case of Income Management in Australia', presented at The 17th Annual Conference of the East Asian Social Policy Research Network, Hong Kong, 26 June 2020 - 28 June 2020
    Reports | 2020
    Katz I; O'Shea P; Bates S; Gendera S, 2020, Final Report Part A (Summary) Implementing the Monitoring and Evaluation Framework for the development and trialling of the InnoWell Platform, as part of Project Synergy (Phase 2, 2017–2020),
    Reports | 2020
    Katz I; O'Shea P; Bates S; Gendera S, 2020, Project Synergy (Phase 2) Implementation Evaluation: Final Report Part B (Full Report),
    Reports | 2019
    Bates S; Broady T; Mao L, 2019, Rural landholder engagement under the NSW Land Management (Native Vegetation) Code 2018: Social aspects study, Centre for Social Research in Health and Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Davy L; Laurens EJ; Kayess R; Bates S, 2018, Special Disability Trusts, SPRC, UNSW Sydney, Sydney, ,
    Reports | 2018
    Katz I; Bates S; Idle J; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Tamworth Opportunity Hub (summary report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Campbelltown Opportunity Hub (final report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Campbelltown Opportunity Hub (summary report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Gumbaynggir Language and Culture Nest (final report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Gumbaynggir Language and Culture Nest (summary report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Murdi Paaki Regional Assembly Local Decision Making (final report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Murdi Paaki Regional Assembly Local Decision Making (summary report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: North West Wiradjuri Language and Culture Nest (final report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: North West Wiradjuri Language and Culture Nest (summary report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Synthesis Report, Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Katz I; Idle J; Bates S; Jopson W; Barnes M, 2018, OCHRE Evaluation Stage 1: Tamworth Opportunity Hub (final report), Social Policy Research Centre, UNSW Sydney, Sydney,
    Reports | 2018
    Zmudzki F; Muir S; Blunden H; Bates S; Katz I; valentine K; Harvey J, 2018, Evaluation Report: DVA Coordinated Client Support Program, Social Policy Research Centre, UNSW Sydney
    Reports | 2017
    Griffiths A; Nethery D; Robinson S; Bates S; Kidd E; Kayess R, 2017, My Choice Matters Evaluation - Stage 4 and Final Report, Social Policy Research Centre, UNSW Sydney, Sydney, SPRC Report 05/17, ,
    Reports | 2017
    Griffiths AM; Zmudzki F; Bates S, 2017, Evaluation of ACT Extended Throughcare Pilot Program, Social Policy Research Centre, UNSW Sydney, Sydney, 02/17, ,
    Conference Abstracts | 2017
    Katz I; Newton BJ; Bates S, 2017, 'Learning to conduct best practice Indigenous research in government funded Aboriginal and Torres Strait Islander research and evaluation', in Australian Social Policy Conference, University of New South Wales, Sydney, Australia, presented at Australian Social Policy Conference, University of New South Wales, Sydney, Australia, 25 September 2017 - 27 September 2017, /content/dam/pdfs/unsw-adobe-websites/arts-design-architecture/sprc/2022-09-ASPC-Program-2017.pdf
    Reports | 2017
    Raven M; Katz I; Newton BJ; Bates S, 2017, OCHRE Evaluation Plan: Overview and Stage 1, Social Policy Research Centre, UNSW Australia, Sydney,
    Reports | 2016
    Griffiths AM; Robinson S; Bates S; Kidd E; Kayess R, 2016, My Choice Matters Evaluation - Fieldwork Report Stage 3, Social Policy Research Centre, UNSW Australia, Sydney, 07/16, ,
    Reports | 2016
    Jones AR; Katz I; Giuntoli G; Bates S; Johnson K, 2016, Quality of life after retirement from Australian Disability Enterprises, Social Policy Research Centre, UNSW Australia, Sydney, SPRC Report 17/16,
    Reports | 2016
    Matthews B; Walsh K; Dunne M; Katz I; Arney F; Higgins D; Octoman O; Parkinson S; Bates S, 2016, Scoping study for research into the prevalence of child abuse in Australia, UNSW Australia in partnership with Australian Institute of Family Studies, Queensland University of Technology and the Australian Centre for Child Protection (University of South Australia), SPRC Report 13/16, ,
    Reports | 2016
    Meltzer A; Bates S; Robinson S; Kayess R; Fisher KR; Katz I, 2016, What do people with intellectual disability think about their jobs and the support they receive at work? A comparative study of three employment support models, Social Policy Research Centre, UNSW Australia, Sydney, SPRC Report 16/16, ,
    Reports | 2016
    Zmudzki FG; Griffiths A; Bates S; Katz I; Kayess R, 2016, Evaluation of Crisis Respite Services, Social Policy Research Centre, UNSW Australia, ,
    Reports | 2015
    Griffiths AM; Nethery D; Robinson S; Bates S; Meltzer A; Kayess R, 2015, My Choice Matters Evaluation: Fieldwork report stage 2, Social Policy Research Centre, UNSW, Sydney, SPRC Report 16/2015, ,
    Conference Abstracts | 2015
    Katz I; Keeley M; Bates S; Bullen J, 2015, 'Exchange of personal information between agencies: Challenges and opportunities', in Australian Social Policy Conference, University of New South Wales, Sydney, Australia, presented at Australian Social Policy Conference, University of New South Wales, Sydney, Australia, 28 September 2015 - 30 September 2005, /content/dam/pdfs/unsw-adobe-websites/arts-design-architecture/sprc/2022-09-ASPC-Program-2015.pdf
    Reports | 2015
    Keeley M; Bullen JE; Bates S; Katz I; Choi A, 2015, Opportunities for Information Sharing: Case studies, Social Policy Research Centre, UNSW, Sydney, SPRC Report 04/2015, ,
    Reports | 2015
    Zmudzki F; valentine K; Katz I; Loebel AM; Bates S; Williams R, 2015, Evaluation of Intensive 91³ÉÈ˰涶Òô Based Support Services, Social Policy Research Centre, UNSW, Sydney, SPRC Report 03/2015, ,
    Reports | 2014
    Bates S; Smedley C; Wong M; Kayess R; Fisher KR, 2014, Arthritis and disability, Social Policy Research Centre, UNSW Australia, Sydney, SPRC Report 26/14, ,
    Reports | 2014
    Griffiths A; Bates S; Smedley C; Fisher KR; Kayess R, 2014, My Choice Matters evaluation Interim report, Social Policy Research Centre, UNSW, Sydney, 19/2014, ,
    Reports | 2014
    Katz I; Bates S, 2014, Voluntary Income Management in the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, Social Policy Research Centre, UNSW Australia, Sydney, SPRC Report 13/14, ,
    Reports | 2014
    Katz I; Keeley M; Spears B; Taddeo C; Swirski T; Bates S, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia: Synthesis report, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 16/14, ,
    Reports | 2014
    Keeley M; Katz I; Bates S; Wong M, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part B: Cyberbullying incidents involving Australian minors, the nature of the incidents and how they are currently being dealt with, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 10/14, ,
    Reports | 2014
    Raven M; Bates S; Kayess R; Fisher KR; Hill T, 2014, Evaluation of Services Our Way, Social Policy Research Centre, UNSW Australia, Sydney, SPRC Report 27/14, ,
    Reports | 2014
    Spears B; Keeley M; Bates S; Katz I, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part A: Literature review on the estimated prevalence of cyberbullying involving Australian minors, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 09/14, ,
    Reports | 2014
    Spears B; Taddeo C; Swirski T; Keeley M; Katz I; Collin P; Daly T; Bates S, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part C: An evidence-based assessment of deterrents to youth cyberbullying - Appendix A, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 12/14, ,
    Reports | 2014
    Spears B; Taddeo C; Swirski T; Keeley M; Katz I; Collin P; Daly T; Bates S, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part C: An evidence-based assessment of deterrents to youth cyberbullying - Appendix B: Findings of research with adult stakeholders, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 13/14, ,
    Reports | 2014
    Spears B; Taddeo C; Swirski T; Keeley M; Katz I; Collin P; Daly T; Bates S, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part C: An evidence-based assessment of deterrents to youth cyberbullying - Appendix C: Findings of research with youth, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 14/14, ,
    Reports | 2014
    Spears B; Taddeo C; Swirski T; Keeley M; Katz I; Collin P; Daly T; Bates S, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part C: An evidence-based assessment of deterrents to youth cyberbullying - Appendix D: Supplementary data and analysis, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 15/14, ,
    Reports | 2014
    Spears B; Taddeo C; Swirski T; Keeley M; Katz I; Collin P; Daly T; Bates S, 2014, Research on youth exposure to, and management of, cyberbullying incidents in Australia Part C: An evidence-based assessment of deterrents to youth cyberbullying, Social Policy Research Centre: UNSW Australia, Sydney, SPRC Report 11/14, ,
    Reports | 2013
    Bates ; Raven ; Fisher KR; Kayess ; Newton ; Lutz ; Smedley C, 2013, Services Our Way project plan, Social Policy Research Centre, UNSW, Sydney, 20/2013, ,
    Reports | 2013
    Jones A; Bates S; Fisher KR; Kayess R; Smedley C, 2013, Arthritis and disability: research plan, Social Policy Research Centre, Sydney, 8/2013, ,
    Reports | 2013
    Meltzer A; Bates ; Fisher KR; Kayess ; Robinson ; Cooper , 2013, My Choice Matters evaluation plan, Social Policy Research Centre, UNSW, Sydney, 9/2013, ,
    Reports | 2013
    bates S; Kayess ; Fisher KR; Delaney M, 2013, Research into maximising life choices of people with a spinal cord injury (final report), Social Policy Research Centre, UNSW, Sydney, 1/13, ,
    Reports |
    Ritter A; Drysdale K; Katz I; de Leeuw E; Bates S, How do place-based services evolve in a world of virtual, physical and hybrid service delivery? A research report prepared by the Social Policy Research Centre, UNSW for ANZSOG, Australia and New Zealand School of Government,