UNSW is our people, and we recognise the importance of place, systems and operations in enabling our people to perform at their best. We seek to create a vibrant and inspiring University ecosystem.
In this next strategy, UNSW will move to a multicampus and distributed University, better connected with and enmeshed in the communities we serve. Through our digital platforms and approaches we will support our learners and partners right around the world. We will develop infrastructure and systems that are based on principles of integrity, cohesion and trust, and campuses based on principles of flexibility, connectivity and engagement. Our University ecosystem will facilitate connections, enable excellence and make UNSW an even better place to learn and to work.
We seek to create a UNSW that is efficient and adaptive. Our University will be supported by effective systems, processes, operations and an appropriate appetite for innovation and risk that make it simple for students, staff and partners to achieve their aims. We will have a business model that aligns and supports these systems, processes and operations.
Our need for operational productivity and efficiency will be balanced with our intention to shape a UNSW that inspires creativity, celebrates diversity and empowers the UNSW community to reach its full potential.
The rapid technological changes, including AI, provide both an opportunity and a challenge for the University. We will actively embrace emerging technologies, drawing on our leading expertise in AI and computer sciences, to design systems and processes that meet our operational needs now and for the future, revolutionising the ways we learn, teach, research and work.
We aspire to:
- have the highest level of student and staff satisfaction with physical environments and systems
- be known for the way AI, technology and data are enhancing and simplifying the way we work, teach, research and engage
- have a financially stable operating model to achieve our strategic objectives.
Objectives
1. Create vibrant, open, connected and accessible University environments that inspire our community, by:
- developing and executing ambitious plans for our built and natural environments
- creating spaces that are uniquely and recognisably UNSW, irrespective of their location
- celebrating and reflecting our proud Indigenous history and continuing culture
- adhering to principles of accessibility and inclusion.
2. Invest in future-ready, integrated physical and digital infrastructure, by:
- prioritising long-term investments in integrated systems, technology support for individual effectiveness, smart buildings and digital platforms
- delivering resilient, human-centred solutions and systems that enhance productivity and support the way we work
- investing in cybersecurity and privacy technology and practices, while reducing system complexity.
3. Harness AI, data and emerging technology to free up time, enhance collaboration and enrich learning and teaching, by:
- working with our partners to build adaptive AI-enabled offerings and integrate technology into our daily practices
- improving the flexibility and rigour of our evaluation, innovation and integration of emerging technology across all our research, teaching and engagement activities
- incorporating ethics and privacy-informed approaches.
4. Adapt and redesign core processes and operations to meet future needs, by:
- streamlining systems and processes, clarifying roles and responsibilities, and ensuring our operating model supports delivery
- prioritising simplicity, agility and seamless collaboration, and establishing processes that reduce complexity, minimise handoffs and amplify productivity
- creating a trust-based and risk-based approach to UNSW processes, which will in turn build trust in the University.
Flagship initiatives
Delivering the technology to drive University transformations
UNSW will use our expertise in emerging technologies including AI, computer science, quantum physics, and responsible innovation and ethics. We will create industry-leading digital spaces and implement an educational technology roadmap that embeds cutting-edge technology and AI-enabled learning across all education delivery modes, allowing personalisation to suit students’ needs and preferences.Â
Building a world-class Campus Master Plan
Our Campus Master Plan will establish spaces that meet the needs of our students, staff and partners, and will reflect our position as a world-leading university. This includes making sure our University spaces are fit for purpose for people with disabilities and impairments. As we move to a distributed and digital University, enmeshed in the communities we serve, our spaces will enable new modes of hybrid and digital learning, flexible workplaces and state-of-the-art research facilities. UNSW will continue to lead the way in campus sustainability.Â
Streamlining operations for future needs
We will enhance trust and transparency in our systems by prioritising user experience, simplification, adaptability and productivity to provide systems that are fit for the future. We need to ensure we develop a new sustainable, including financial, operating model for the University. We will streamline and consolidate systems that are no longer working, focusing first on advancing learning technology and core operational systems, progressing the work of our new Educational Technology Roadmap and Cyber Security Roadmap.Â
Get in touch
Our Strategy was designed by our UNSW community, for our UNSW community so we want everyone to get involved. Please get in touch to discuss the Strategy or ask any questions.