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About us

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UNSW IT collaborates with faculties, research teams, and divisions to provide solutions that empower the university's excellence. We focus on improving and delivering services that meet the diverse needs of our students, staff, researchers, alumni, and guests.

UNSW IT is a trusted partner for UNSW to deliver on its ‘progress for all’ strategy, through the provision of world-class technology services. We provide technology advice and services that enable a simple, safe and intuitive technology experience for everyone working, studying or visiting our campuses. 

Our deep knowledge of UNSW, and focus on our customers, combined with our technical excellence in our day-to-day services, are the foundation that enables everything we do.  ​We continuously work to simplify and consolidate our technical landscape while simultaneously transforming towards global technology trends.

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Strategy
We’re driven by a deep commitment to create meaningful change within and beyond the UNSW community. Through thought leadership, collaboration and radical customer centricity we deliver new digital frontiers that enable a simple, safe and intuitive technology experience to all our UNSW campuses. . Explore how we're shaping a better future.
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Our people
We prioritise being on collaborating and building true partnerships with faculties and divisions, to help them achieve their goals. Our broad remit covers business IT services, customer service delivery, cyber security, solution design and delivery, project management, transformational change, innovation enablement and strategy, design, and architecture.